To our valued Customers and Partners,


While everyone across the world continues to navigate the uncertainty of COVID-19, UMAR | WSR Group isalways committed to supporting your business throughout the course of this pandemic and to providecontinuity of service.

We understand that in this time of crisis, it is critical that we make it possible for you to continue youroperations and help you respond to the unique demands that you may be facing.We want you to know that at this important time, you can count on us to be there to support your business.

Please reach out to UMAR | WSR Customer Service or your UMAR | WSR Sales Representatives worldwide withany additional questions and concerns.

In addition, we are operating in accordance with guidance from local government and public health authoritiesacross the globe. Of course, the health and welfare of all employees remain our priority.

We have put in place many virus-mitigating actions in all our offices which result in a reduction of potentialtransmission. We have extensive online collaboration capabilities for our employees to communicate with eachother and with you and our associates and principals. Our Greek office is fully operational with all ourcolleagues working from home. Our head offices in Cyprus are manned with minimum staff and the remainingemployees are working from home. Our office and service station in Singapore are following the localauthorities’ instructions accordingly, with limited traveling. Offices in UAE and Russia business as usual so far.

We are working tirelessly to help everyone stay safe while at the same time continuing to serve you, based onour business continuity plans. Management team is meeting regularly to assess and appropriately respond to the crisis as it evolves, to adjustour operations to maintain steadiness, and to support the safety and health of those impacted.We would keep you updated frequently with changes of status, of this pandemic threat and our businesschallenges.

Until then please remain calm and safe. God bless you and you families.


Yours faithfully.

Thrasos Tsangarides